Everything we do is held to the highest standards in accordance with our ISO 9001:2015 compliant quality management system.
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Our cloud-based S.M.A.R.T. Response Program is an integrated, software and service-based solution that provides comprehensive management and real-time activity tracking, allowing our clients to quickly and accurately execute regulated field actions without overburdening their internal teams.
Results have included achieving FDA compliance in an average of 10 weeks and proving effectiveness with clean and accurate data to support their request for closure - resulting in the FDA approving termination in as quickly as 5 days.
Our dedicated S.M.A.R.T. team manages every step of your field action and delivers reporting in real-time, ensuring traceability, accuracy and speed.
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Novasyte builds, deploys and manages all field teams with quality management standards that are ISO 9001:2015 certified - allowing us to deliver consistent results and continually improve satisfaction for you and your customers.
Once a customized plan is developed, our highly-skilled S.M.A.R.T. response experts are quickly mobilized to manage the action with speed and accuracy.
We measure and track the progress and associated spend in our proprietary Novasyte LYNC platform. This provides real-time visibility into every activity tracked and every dollar spent on Novasyte services so you can stay informed and evaluate where and when support is needed.
Our proprietary, Novasyte LYNC platform tracks every consignee activity, including:
Contact us for a personalized demo from our team of recall experts today!