Product recalls happen. Even to the most diligent organizations. And managing a recall can be stressful. Remove your concerns around quick mobilization, scalability, and systems integration when working with paper forms, fax returns and spreadsheets, by considering Novasyte's S.M.A.R.T. Recall Program.

Our cloud-based S.M.A.R.T. Recall Program is an integrated, software and service-based solution to address the increasing challenges med-tech companies face when managing voluntary or FDA-mandated recalls. We manage all levels of field actions in our cloud-based system - from software upgrades, to stock recovery, market withdrawal, and Class I, II and III recalls. Novasyte's S.M.A.R.T. approach offers closed-loop management support, agility and flexibility to scale up and down, real-time status tracking, and warehousing for affected products.

Set up a demo to see how we accurately track the following data activities in real-time:

  • Overall Status
  • Initial Notification
  • Consignee Acknowledgment
  • Field-Team Deployment
  • Call Center Activities
  • Remediation
  • Effectiveness Check Validation
  • Products Returned